LATE CANCELLATIONS

Just a friendly reminder about our flight cancellation policy as we head into the busy season. 

Good news - we maintain our flexible approach to cancellations! You can cancel up to 24 hours in advance with no penalty. If you cancel inside the 24 hour window you may be charged if NetJets or Flexjet have positioned the aircraft to accommodate your flight.

This policy gives you the freedom to adjust your schedule as needed, normally without financial penalty. However, we do encourage you to provide as much notice as possible, especially during the high-demand summer months, to help our operations team optimise aircraft usage.

If you're ever uncertain about a potential cancellation or have questions about timing, don't hesitate to reach out to our Flight Services team who can advise on your specific situation.

Your flexibility is important to us, and we're committed to making your private aviation experience as stress-free as possible!